66fg's Privacy Policy — Your Information Is Our Responsibility
Learn clearly and transparently how your personal information is collected, stored, and kept secure — all explained in this policy.
1. Introduction & Overview
66fg is an online gaming and betting platform that provides entertainment services for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to ensuring the security of their personal information.
This privacy policy ("Policy") explains how 66fg collects your personal information, the purposes for which it is used, how long it is retained, and in what circumstances it may be shared with third parties. By reading this policy, you will understand your rights and what steps you can take to control your information.
By registering to use our platform, you will be considered to have agreed to this privacy policy. If you disagree with any part of this policy, please contact us before using our services.
2. Definitions & Key Terms
Personal Information
Any information that can directly or indirectly identify you as a specific individual — such as your name, email address, mobile number, or payment account details.
Data Processing
Any operation performed on personal information — including collection, storage, modification, retrieval, use, or deletion — all of which fall within the scope of processing.
Third Party
Any entity other than 66fg and the user — such as payment service providers, technology partners, or regulatory authorities.
Cookies & Tracking Technologies
Small digital files stored on your browser or device that help us improve the quality of our services and provide a personalised experience.
3. What Information We Collect
66fg collects only the information necessary for the smooth operation of our services. The various types of information collected are presented in detail below.
Registration & Identity Verification Information
When creating an account, we collect your full name, date of birth, email address, mobile number, and residential information. This information is used to confirm your identity and grant access to the platform. National ID or equivalent document details may be requested for age verification purposes.
Financial Transaction Information
Payment information required for deposits and withdrawals is collected. 66fg processes transactions through Bangladesh's major mobile banking services — bKash, Nagad, Rocket — and bank transfers. Your mobile wallet number or bank account number is stored in encrypted form; full card or account numbers are never stored permanently.
Gaming Activity Information
Your gaming history, bet amounts, win and loss records, and activity logs on the platform are collected. This information is used to ensure responsible gaming, prevent fraud, and improve the quality of your service.
Technical & Device Information
The IP address of the device from which you access 66fg, browser type and version, operating system, session duration, and page view data are collected automatically. This information helps maintain platform security and resolve technical issues.
Communication & Support Information
When you contact us for support via live chat or email ([email protected]), the content of that conversation is recorded. This is used to ensure service quality and provide better assistance in the future.
4. Purpose and Basis for Using Information
66fg uses collected information only for the following legitimate purposes. We never sell your information for unrelated commercial purposes.
| Purpose | Explanation |
|---|---|
| Account Management | Creating accounts, logging in, recovering passwords, and maintaining account security. |
| Transaction Processing | Completing financial transactions for deposits, withdrawals, and bonus payments. |
| Customer Support | Providing support in Bengali and English via 24/7 live chat and email. |
| Security & Fraud Prevention | Detecting suspicious activity, preventing money laundering, and keeping accounts secure. |
| Responsible Gaming | Monitoring gaming behaviour and helping set limits where needed. |
| Service Improvement | Conducting analysis to improve platform functionality and user experience. |
| Legal Compliance | Complying with applicable laws and regulations and responding to lawful requests from authorities. |
6. Data Security Measures
66fg follows industry-standard technology and practices to protect your information. Our security framework is as follows.
🔐 SSL Encryption
All data transmission on our platform is protected by SSL/TLS encryption. You can confirm the connection is secure by looking for the padlock icon in your browser.
🛡️ Data Encryption
Stored sensitive information — particularly payment-related data — is kept using advanced encryption algorithms to prevent unauthorised access.
🔍 Access Control
Among our internal staff, only those assigned specific responsibilities can access the relevant information. All access is logged and monitored.
⚡ Automated Monitoring
Automated monitoring systems operate around the clock to detect suspicious activity. Unusual login or transaction attempts are flagged immediately.
💾 Regular Backups
Your account and transaction data are backed up regularly and stored on secure servers to prevent data loss in the event of any technical failure.
🔒 Two-Factor Authentication
Two-Factor Authentication is available to strengthen account security. You are encouraged to enable it.
Despite our efforts to protect your data, no data transmission over the internet is entirely risk-free. We take the utmost precautions, but you are also asked to keep your login credentials private and to contact us if you notice anything suspicious.
7. Cookies & Tracking Technologies
The 66fg platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
Essential Cookies
Essential for the basic functioning of the platform — such as maintaining login sessions and ensuring security. The site will not work properly without these cookies.
Functional Cookies
Remember your preferences — such as language preference and auto-login settings. These make your experience on the platform more convenient.
Analytics Cookies
Used to understand how users interact with the platform. This information is used to improve the service and is not linked to any personal identity.
Cookie Controls
Cookies other than essential cookies can be disabled through your browser settings. However, this may limit some functionality of the site.
8. Data Retention & Deletion
66fg retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements.
Active Account Information
All account information and transaction history is retained for as long as your account remains active. This information is essential for providing the service.
After Account Closure
Even after an account is closed, financial and transaction records are retained for a defined period as required by law. After that period, this information is securely deleted.
Data Deletion Requests
You may request that your information be deleted. However, certain information may be required to be retained due to legal obligations or ongoing disputes.
9. Your Rights
As a user of 66fg, you have the following rights over your own personal information. Contact our support team to exercise these rights.
Right to Access Information
You may request at any time to know what information 66fg holds about you and how it is being used. Contact support to make this request.
Right to Correct Information
If any of your information is inaccurate or incomplete, you may request that it be corrected. This can be done through your account settings or via support.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information for legal, regulatory, or financial reasons.
Right to Object to Processing
You may object at any time to your information being used for marketing purposes. After an objection is raised, that information will not be used for that purpose until consent is given.
Right to Data Portability
You may request your information in a common, machine-readable format. It will be provided within a reasonable time after the request is received.
10. Protection of Minors
Age Verification Policy
66fg's services are for persons aged 21 or older only. We do not knowingly collect or process information from minors.
- Age is verified at the time of registration and persons under 21 are not permitted to create an account.
- If we become aware that information from a minor has been collected in error, that information will be deleted immediately.
- If parents believe their child's information is held by us, please contact [email protected].
11. Changes to the Policy
66fg may update this privacy policy from time to time. You will be notified by email or through the platform before any significant changes take effect.
Continued use of the platform after changes have been made will be considered acceptance of the updated policy. You are therefore advised to check this page regularly.
12. Contact Us
For any privacy-related questions, requests, or complaints, please reach us through the following channels.
Support Email
Live Chat
Active 24/7 — in Bengali and English
Response Time
Usually within the same business day
Our goal is to resolve every privacy concern you have quickly and to your satisfaction. Your trust in 66fg is very important to us.